[SunHELP] Guidelines on the number of sysadmins need to support a server.
dledger at ivdcs.demon.co.uk
Thu Dec 22 04:45:53 CST 2005
At the other extreme, if you have one server that needs onsite
support 24/7, that's 21 shifts/week, five shifts/person, plus holiday
cover = five people. Straight three 8hr shifts/day doesn't allow for
any handover. For those in Europe, shifts longer than 8 hours are
against some EU directive in some circumstances.
>From: Scott Walker <crimson at unspeakable.org>
>Subject: Re: [SunHELP] Guidelines on the number of sysadmins need to
> support a server.
>To: The SunHELP List <sunhelp at sunhelp.org>
>Cc: Solaris-Users mailing list <solaris-users at filibeto.org>
>Message-ID: <43A9A611.3040407 at unspeakable.org>
>Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>Kind of an open ended question.
>Right now I look after 50 servers. I used to be on a project with 2
>admins who looked after 600-700 servers.
>So it depends. I don't think there is a magical ratio. It depends on the
>admins, how good they are, etc.
>Grindell, Joan M. wrote:
>> Good afternoon,
>> Is anyone aware of any guidelines that address the appropriate
>> staff size based on the number of servers in the environment? We would
>> like to know for example how many system admins are needed to support a
>> server taking into account the requirements for patching, monitoring,
>> and securing a server.
>> Many thanks,
David Ledger - Freelance Unix Sysadmin in the UK.
Chair of HPUX SysAdmin SIG of hpUG technical user group (www.hpug.org.uk)
david.ledger at ivdcs.co.uk
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