[rescue] OT: Looking for helpdesk app

Jonathan C. Patschke jp at celestrion.net
Sat Sep 4 13:33:21 CDT 2004

On Sat, 4 Sep 2004, Steven Hill wrote:

>> I haven't set it up yet--not sure we want the overhead of RT (small
>> though it is) to get ~FAQ functionality.
> Small overhead? Pish patter. That thing grinds U5s and Netras in to the 
> ground. Not really a small overhead unless you're running it on a large 
> machine.

And it's sad because RT version 1 was such a tiny, useful little
application that -screamed- on a SS20.  $ISP hasn't upgraded from 1.x
yet since I set it up for them in 1998 or 1999.

Jonathan Patschke )
Elgin, TX        (  "Ma'am, I can do anything.  I own a game store."
USA               )             --Gord ( http://www.actsofgord.com )

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