An ISP of their own (was RE: [rescue] Being jobless)

N.Miller vraptor at
Thu Jul 31 14:32:53 CDT 2003

On Thursday, July 31, 2003, at 12:19 PM, Jonathan C. Patschke wrote:

> On Thu, 31 Jul 2003, N.Miller wrote:
>> If I was a programmer, I'd get a copy to remind myself of the
>> UI details and write a case mgmt system just like it that would
>> work with an open source db.  Something that *sys admins* would
>> like and users could easily use.
> The early versions of RequestTracker were -very- nice for this sort of
> thing, but RT is now a victim of second-system effect.

Showing my developer ignorance--what exactly is meant by "second-
system effect"--I could hazard a guess, but rather ask the


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