[rescue] Do you remember when? Security software.....
josh at imagestream.com
Tue Aug 12 11:05:58 CDT 2003
On Mon, 11 Aug 2003, Phil Stracchino wrote:
> "Here's a box. Fix what's inside it. You're not allowed to look inside
> the box, and we won't tell you what's in it."
This reminds me of a Tech Support we got at work one time. The call came
in and it was the NSA. The call went something like this...
Them: Hi I am <insert name> from the NSA and I am have a problem with
one of your products.
Us: Ok can you tell me what product you have?
Us: No what?
Them: I can't tell you what product I have.
Us: OK... well, what problem are you having?
Them: I can't tell you that either.
Us: But you are having a problem?
It went on like that for a while until we just decided to give them a
whole bunch of problem-solution scenarios. I don't know for sure if we
ever fixed their problem but we have never heard back from them... :)
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