[rescue] OT: Linux and USB on Intel

Dave McGuire mcguire at neurotica.com
Mon Apr 21 10:59:39 CDT 2003

On Monday, April 21, 2003, at 10:24 AM, Bill Bradford wrote:
>> Okay, I guess that doesn't work for everybody.
> Doesen't happen here, but some companies want to have a phone number
> to call for "official" support, no matter how talented the local staff.
> Must be a suit thing.

   It's definitely a suit thing.  If I company I work for needs to call 
a vendor for support, two things are wrong:

   1. I am incompetent and need to be replaced.
   2. Somebody bought products that *need* vendor support, instead of 
Just Working.

   Of course there are exceptions to #2 (bugs happen), but I've found 
that it's largely true.

   I'm running some pretty beefy hardware here, for which I've *never* 
needed support because it's always Just Worked.  It's automatically 
assumed to be low-priority, unimportant "play" stuff because it's in my 
house, but remember I work here as well as live here...I have no 
income, for example, if my E450 starts a-puffing on the crack pipe of 
doom.  Do I worry about vendor support?  Good grief...I use good 
products, and I take the time to learn how to use and manage them 

   Suits make no damn sense.


Dave McGuire           "She's a cheek pincher.  I have scars."
St. Petersburg, FL                          -Gary Nichols

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