[rescue] OT: Linux and USB on Intel
mcguire at neurotica.com
Mon Apr 21 10:59:39 CDT 2003
On Monday, April 21, 2003, at 10:24 AM, Bill Bradford wrote:
>> Okay, I guess that doesn't work for everybody.
> Doesen't happen here, but some companies want to have a phone number
> to call for "official" support, no matter how talented the local staff.
> Must be a suit thing.
It's definitely a suit thing. If I company I work for needs to call
a vendor for support, two things are wrong:
1. I am incompetent and need to be replaced.
2. Somebody bought products that *need* vendor support, instead of
Of course there are exceptions to #2 (bugs happen), but I've found
that it's largely true.
I'm running some pretty beefy hardware here, for which I've *never*
needed support because it's always Just Worked. It's automatically
assumed to be low-priority, unimportant "play" stuff because it's in my
house, but remember I work here as well as live here...I have no
income, for example, if my E450 starts a-puffing on the crack pipe of
doom. Do I worry about vendor support? Good grief...I use good
products, and I take the time to learn how to use and manage them
Suits make no damn sense.
Dave McGuire "She's a cheek pincher. I have scars."
St. Petersburg, FL -Gary Nichols
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