[rescue] OT: Linux and USB on Intel
Brian.Dunbar at plexus.com
Mon Apr 21 10:01:32 CDT 2003
> From: Bill Bradford [mailto:mrbill at mrbill.net]
> Sent: Monday, April 21, 2003 9:24 AM
> To: The Rescue List
> Subject: Re: [rescue] OT: Linux and USB on Intel
> Doesen't happen here, but some companies want to have a phone number
> to call for "official" support, no matter how talented the local staff.
> Must be a suit thing.
I have a litte bit of sympathy for that POV - what happens if the local
staff doesn't document well, and then they all fall under a bus?
I'm wrangling a purchase order system that was not documented at all - turns
out we didn't pay the consultant to 'document', just to implement. I really
_need_ that vendor phone number!
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